TAG: Communication: Resources relating to Communication. Subscribe
KM, COVID-19 & the Water Cooler
How will we develop a sustainable way to gather and share knowledge given the potential blend of in-person and virtual exchanges over time?
TAG: Communication: Resources relating to Communication. Subscribe
Source Peter Krakaur|2020-04-25T14:45:31-07:00Apr 25th, 2020|Categories: Post|Tags: Collaboration, Communication, KM, Listening, Relationship Management, Strategy, Team Meetings, Teamwork|
How will we develop a sustainable way to gather and share knowledge given the potential blend of in-person and virtual exchanges over time?
Source Bill Henderson|2018-02-25T11:35:43-08:00Nov 6th, 2017|Categories: Post|Tags: Communication, Strategy|
Consultative sales works best when prospective clients are struggling to understand their own business challenges and your products provide the best solutions to those challenges.
Source Peter Krakaur|2018-09-02T14:36:09-07:00Nov 6th, 2017|Categories: Article|Tags: Change, Communication, EQ, Finance, Legal Operations, LSPs, Strategy, Talent, Technology|
5 languages are needed to drive successful operational initiatives. These languages are not taught in (law) school. Speaking even one takes time to develop and master. When looking for talent, start by looking for linguists who can speak the necessary languages to drive and calibrate an astute legal service delivery strategy.
Source Peter Krakaur|2017-10-24T10:51:42-07:00Oct 24th, 2017|Categories: Post|Tags: AI, Collaboration, Communication, Expert Systems, Knowledge Management, Legal Operations, Robots, Technology|
QnA Maker is a free, online service that enables the creation, training and publication of a Q&A bot. Knowledge and operations professionals may want to explore it to surface otherwise hidden answers and knowledge in your website, intranet, portal, etc.
Source The American Lawyer|2017-10-16T13:27:48-07:00Oct 10th, 2017|Categories: Post|Tags: Budgeting, Communication, Culture, Finance, Law Firms, Outside Counsel, Project Management, Value Pricing|
In this thoughtful article, Nancy Jessen discusses how law firms can address the reductions in profitability and realization facing the industry. Hint: 1) budget -- create a realistic scope of [...]
Source Peter Krakaur|2017-09-27T09:45:58-07:00Sep 26th, 2017|Categories: Post|Tags: AI, Career Development, Communication, Data, Design Thinking, Empathy, Influence, Knowledge Management, Leadership, Meta-data, Recruiting, Robots, Talent, Teamwork, Technology, Training|
Focus on your questions, words, data, processes, talent, and knowledge.
Source Harvard Business Review|2017-09-26T12:05:02-07:00Sep 25th, 2017|Categories: Post|Tags: Communication, EQ, Leadership|
Leaders can communicate effectively and motivate employees by telling stories.
Source Buying Legal Counsel|2017-08-16T14:53:02-07:00Aug 11th, 2017|Categories: Post|Tags: Communication, Data, Law Firms, Metrics, Outside Counsel|
A thoughtful, suggested approach for in-house teams to formalize a process to evaluate outside counsel, how legal services are delivered, and the value derived.
Source Legal Evolution|2017-08-16T14:36:20-07:00Aug 8th, 2017|Categories: Post|Tags: Communication, Innovation, Law Firms|
A thoughtful discussion law firm/client communications (or lack thereof) by Bill Henderson. Be sure to read The Last Mile single PDF regarding the unproductive conversations between law firms and their clients. [...]
Source Business Insider|2017-08-07T16:26:34-07:00Aug 1st, 2017|Categories: Post|Tags: Career Development, Communication, Leadership, Management|
Your manager/boss wants (at least) five things without having to ask: take the lead, communicate your struggles, be prepared, ask and challenge, and help her help you.