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Offices should be designed to foster collaboration and enable meetings. How often are conference rooms overbooked and/or unavailable? Business leaders should provide the necessary space.
Understand your people, your clients & customers. See The Deloitte Millennial Survey 2017. Some takeaways: They are more comfortable with plain, straight-talking language from business leaders; respond to passionate opinions; and identify with leaders who appeal to anyone who might feel “left out” or isolated. While they recognize the value of technology, 51% feel that they will need to retrain at some point and 40% see automation as a threat to their jobs. Looking forward: while millennials see great potential in GenZ, but believe these younger employees will need a lot of support when they enter the workforce.
ILTA just released a four-part audio webinar series -- the Leadership Toolkit (Handiing Conflict, Facilitation, Emotional Intelligence, and Decision Making). Honored to be one of the speakers in the series along with Diana Hunter, Doreen Ward and Joy Rush. The Leadership Toolkit will provide you opportunities to listen and gain knowledge to add to your leadership tool set through relatively short, topical presentations focusing on the many skills a good leader needs.
Change management is a demanding challenge for all participants in today’s legal ecosystem. Effective change management strategies are built on relationships. How do you frame a discussion, know what is actually going to change, understand different mindsets, inspire people, communicate value, and build reciprocity? You begin with conversations.
Published by the University of Nottingham, this resource provides an excellent framework as you consider how to assess and manage competencies in 5 areas; 1) achieving and delivery, 2) Drive for Results, 3) Serving the Customer, 4) Quality Focus, and 5) Integrity.
Senior executives should pay more attention to mobilizing their bosses (managing upward) and functional colleagues. Strong team leadership isn’t enough. New research shows the importance—for business impact and career success—of also mobilizing your boss and colleagues.
Strong association between Emotional Intelligence, driving change, and visionary leadership. … Leaders need to develop a balance of strengths across the suite of EI competencies and excellent business results follow.