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3 New Technology Positions Finding a Foothold in Modern Legal

Source | 2017-06-27T00:20:51+00:00 Jun 12th, 2017|Categories: Post|Tags: , , , , , , , , |

Technology’s impact on the legal industry is spurring a growing market for new in-house Talent — and its not just in e-discovery or cybersecurity. At Legalweek West’s “New Roles in IT for Law Firms and Legal Departments,” speakers shed light on several new and less-noticed jobs currently blooming at law firms and legal departments -- innovation officers, data scientists, and Knowledge Management/ Client Solutions Project Analyst (the last one is so 2000 but always important).

Product managers for the digital world

Source | 2017-06-26T18:47:01+00:00 Jun 5th, 2017|Categories: Post|Tags: , , , , , , , |

Some good observations for legal operations professionals to consider as they wear their technology hat, including: “business users increasingly expect a better experience for enterprise software. The modern product manager needs to know the customer intimately. This means being obsessed with usage metrics and building customer empathy through online channels, one-on-one interviews, and shadowing exercises to observe, listen, and learn how people actually use and experience products.” More insights to extract

The Deloitte Millennial Survey 2017

Source | 2017-06-26T18:46:59+00:00 Jun 5th, 2017|Categories: Post|Tags: , , , , , |

Understand your people, your clients & customers. See The Deloitte Millennial Survey 2017. Some takeaways: They are more comfortable with plain, straight-talking language from business leaders; respond to passionate opinions; and identify with leaders who appeal to anyone who might feel “left out” or isolated. While they recognize the value of technology, 51% feel that they will need to retrain at some point and 40% see automation as a threat to their jobs. Looking forward: while millennials see great potential in GenZ, but believe these younger employees will need a lot of support when they enter the workforce.

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