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Planning Your Next Legal IT Strategy Discussion: A Service Delivery Framework (Part I)

Source |2018-12-10T15:43:24-07:00Dec 10th, 2018|Categories: Post|Tags: , , , , , , , , , , , |

This 3-part series offers a framework for law firm leaders to discuss and plan a sustainable IT strategy that grows with internal and external digital clients of today and tomorrow. The framework also supports corporate law department (legal operations) leaders as the analyze and frame their technology roadmap.

Bryan Cave, University of Colorado Partner for Legal Tech Internship

Source |2017-09-15T10:12:24-07:00Sep 7th, 2017|Categories: Post|Tags: , , , , , , , , |

Interesting story about Bryan Cave partnering with law school to offer tech-focused internship (and improve and update a client's contract management process). Similar partnering efforts are being driven by [...]

Untangling your organization’s decision making

Source |2017-07-10T20:32:20-07:00Jul 2nd, 2017|Categories: Post|Tags: , , , |

A thoughtful discussion of the challenges of making business decisions given the increasing wealth of data, analytics, knowledge sharing, and rapid communications. The article suggests breaking down decisions into four types: (1) Big-bet decisions, (2) cross-cutting decisions, (3) delegated decisions, and (4) ad hoc decisions. The article also suggests how to vary decision making processes according to the circumstances.

Product managers for the digital world

Source |2017-06-26T18:47:01-07:00Jun 5th, 2017|Categories: Post|Tags: , , , , , , , |

Some good observations for legal operations professionals to consider as they wear their technology hat, including: “business users increasingly expect a better experience for enterprise software. The modern product manager needs to know the customer intimately. This means being obsessed with usage metrics and building customer empathy through online channels, one-on-one interviews, and shadowing exercises to observe, listen, and learn how people actually use and experience products.” More insights to extract

Evolve Or Die: Why Digital Transformation Is More Important Than Ever

Source |2017-06-27T18:09:22-07:00Jun 5th, 2017|Categories: Post|Tags: , , , , , , |

The process of modernizing a business to use new tools and technology is one thing, but completely adapting to the digital world means more careful customer and employee relationship. This article discussed why digital transformation is important and suggests some approaches.

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