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2018 Report on the State of the Legal Market: Transformation of Legal Services Market is Accelerating — Are Law Firms Ready?
The 2018 Report on the State of the Legal Market issued by The Center for the Study of the Legal Profession at Georgetown University Law Center and Thomson Reuters Legal Executive Institute.
5 languages are needed to drive successful operational initiatives. These languages are not taught in (law) school. Speaking even one takes time to develop and master. When looking for talent, start by looking for linguists who can speak the necessary languages to drive and calibrate an astute legal service delivery strategy.
QnA Maker is a free, online service that enables the creation, training and publication of a Q&A bot. Knowledge and operations professionals may want to explore it to surface otherwise hidden answers and knowledge in your website, intranet, portal, etc.
An interesting breakdown and discussion by Bill Henderson of the 2017 CLOC Institute sessions. In brief, he and his research assistant, Seth Safer, mapped the sessions to the 12 legal [...]