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AI solutions will continue to impact the way in-house teams deliver legal services. Consider talent and staffing actions to help your teams explore AI and enhance legal service delivery. Specifically, consider additional skill sets when creating positions and making hiring decisions. Additionally, plan for a broader range of staffing options beyond the current mix of direct hires, contractors, LPOs, and law firms. Now is the time to experiment and learn.
Read this article to understand what expert systems are and how they can be deployed to support legal service delivery. https://www.neotalogic.com/2014/09/20/expert-systems-in-legal-services/