TAG: EQ: Lopsider content relating to emotional quotient, the level of a person’s emotional intelligence (EQ). Subscribe
ILTA just released a four-part audio webinar series -- the Leadership Toolkit (Handiing Conflict, Facilitation, Emotional Intelligence, and Decision Making). Honored to be one of the speakers in the series along with Diana Hunter, Doreen Ward and Joy Rush. The Leadership Toolkit will provide you opportunities to listen and gain knowledge to add to your leadership tool set through relatively short, topical presentations focusing on the many skills a good leader needs.
Change management is a demanding challenge for all participants in today’s legal ecosystem. Effective change management strategies are built on relationships. How do you frame a discussion, know what is actually going to change, understand different mindsets, inspire people, communicate value, and build reciprocity? You begin with conversations.
Published by the University of Nottingham, this resource provides an excellent framework as you consider how to assess and manage competencies in 5 areas; 1) achieving and delivery, 2) Drive for Results, 3) Serving the Customer, 4) Quality Focus, and 5) Integrity.