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The article correctly identifies three digital culture deficiencies: 1) functional department silos, 2) a fear of taking risks, and 3) a difficulty in forming and acting on a single view of the customer. Sound familiar?
Offices should be designed to foster collaboration and enable meetings. How often are conference rooms overbooked and/or unavailable? Business leaders should provide the necessary space.
Understand your people, your clients & customers. See The Deloitte Millennial Survey 2017. Some takeaways: They are more comfortable with plain, straight-talking language from business leaders; respond to passionate opinions; and identify with leaders who appeal to anyone who might feel “left out” or isolated. While they recognize the value of technology, 51% feel that they will need to retrain at some point and 40% see automation as a threat to their jobs. Looking forward: while millennials see great potential in GenZ, but believe these younger employees will need a lot of support when they enter the workforce.
Strong association between Emotional Intelligence, driving change, and visionary leadership. … Leaders need to develop a balance of strengths across the suite of EI competencies and excellent business results follow.
Culture Wars: Strategies, Tactics, and Techniques for Managing Legal Operations Engagements on a Global Scale
An ACC 2016 Annual presentation focusing on global issues for legal operations and legal departments.