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The 5 Languages of Legal Operations

Source | 2017-11-06T13:38:17+00:00 Nov 6th, 2017|Categories: Post|Tags: , , , , , , , |

5 languages are needed to drive successful operational initiatives. These languages are not taught in (law) school. Speaking even one takes time to develop and master. When looking for talent, start by looking for linguists who can speak the necessary languages to drive and calibrate an astute legal service delivery strategy.

The Leadership Toolkit

Source | 2017-06-26T18:47:18+00:00 May 25th, 2017|Categories: Post|Tags: , , , , , |

ILTA just released a four-part audio webinar series -- the Leadership Toolkit (Handiing Conflict, Facilitation, Emotional Intelligence, and Decision Making). Honored to be one of the speakers in the series along with Diana Hunter, Doreen Ward and Joy Rush. The Leadership Toolkit will provide you opportunities to listen and gain knowledge to add to your leadership tool set through relatively short, topical presentations focusing on the many skills a good leader needs.

Manage Change With EQ Skills

Source | 2017-07-10T09:34:01+00:00 May 6th, 2017|Categories: Article|Tags: , , , , , , , , |

Change management is a demanding challenge for all participants in today’s legal ecosystem. Effective change management strategies are built on relationships. How do you frame a discussion, know what is actually going to change, understand different mindsets, inspire people, communicate value, and build reciprocity? You begin with conversations.

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