/Product managers for the digital world

Product managers for the digital world

Source |2017-06-26T18:47:01+00:00Jun 5th, 2017|Categories: Post|Tags: , , , , , , , |0 Comments

Some good observations for legal operations professionals to consider as they wear their technology hat, including: “business users increasingly expect a better experience for enterprise software. The modern product manager needs to know the customer intimately. This means being obsessed with usage metrics and building customer empathy through online channels, one-on-one interviews, and shadowing exercises to observe, listen, and learn how people actually use and experience products.” More insights to extract

Product managers for the digital world