Peter Krakaur published an article titled “People, Not Products, Protect Client Confidences: Why You Should Not Rely on Encryption to Fulfill Your Ethical Obligations,” at LLRX. The article is available at http://www.llrx.com/email/pkemail.htm. I wrote it for an ongoing E-Mail Security Symposium at LLRX. I strongly encourage you to read and participate in this free symposium.