In this thoughtful article, Mark Cohen reflects on the differences between the practice of law and the business of law. He correctly notes that law is shifting from selling legal expertise towards a technology- and process-enabled service offering. He views technology changing the business of law, not the practice of law. I diverge a bit from his view as I believe technology is changing BOTH the practice and business of law.
When Good is Good Enough: Finding The Appropriate Legal Delivery Resources
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