5 languages are needed to drive successful operational initiatives. These languages are not taught in (law) school. Speaking even one takes time to develop and master. When looking for talent, start by looking for linguists who can speak the necessary languages to drive and calibrate an astute legal service delivery strategy.
QnA Maker is a free, online service that enables the creation, training and publication of a Q&A bot. Knowledge and operations professionals may want to explore it to surface otherwise hidden answers and knowledge in your website, intranet, portal, etc.
Law firms are not keeping pace with technology developments and client expectations according to a recent PwC report. According to the report surveying more than half the UK's largest firms, [...]
A helpful overview offering insights of the connection between law and design through a short discussion of work done by Rochael Soper Adranly (IDEO), Josh Kubicki (Seyfarth), and Margaret Hagen [...]
The more-for-less challenge focuses on how in-house teams can deliver more legal service for less cost. Originally the focus of the balance of in-house counsel should be supplemented by law [...]